🚀 Quick Fixes for Common Issues

Having trouble with your game? Don’t worry—we’ve got your back! Here are some easy steps to troubleshoot and get back in action.

🗑️ Clearing Cache & Cookies

Over time, your browser stores data that might slow things down. Try clearing your cache and cookies to refresh your gaming experience:

💻 On Desktop Browsers:

Google Chrome – Go to Settings > Privacy and Security > Clear Browsing Data > Select "Cookies and Cached Images" > Clear Data.

Safari – Click Safari > Preferences > Privacy > Manage Website Data > Remove All.

Firefox – Open Settings > Privacy & Security > Clear Data > Select Cached Web Content > Clear.

Microsoft Edge – Go to Settings > Privacy, Search & Services > Choose What to Clear > Select Cached Data & Cookies > Clear Now.

📱 On Mobile Devices:

Google Chrome (Android & iOS): Open Chrome > Tap the three dots (menu) > History > Clear Browsing Data > Select "Cookies and Site Data" and "Cached Images and Files" > Clear Data.

Safari (iPhone & iPad): Go to Settings > Safari > Clear History and Website Data.

Firefox (Android & iOS): Open Firefox > Tap Menu (three lines) > Settings > Delete Browsing Data > Select Cache & Cookies > Clear.

Microsoft Edge (Android & iOS): Open Edge > Tap the three dots > Settings > Privacy and Security > Clear Browsing Data > Select Cached Data & Cookies > Clear Now.

🌐 Check Your Network Connection

A slow or unstable connection can cause issues like buffering or lag. Try these steps:

Restart your Wi-Fi router or switch to a wired connection for stability.

Run a speed test (use fast.com or speedtest.net) to check your internet speed.

Close other apps or downloads using bandwidth.

🔄 Refresh & Restart

Sometimes, a simple restart fixes everything! Try this:

Refresh the game page 🔄

Close and reopen your browser or app

Restart your device

📡 Device & Software Updates

Outdated software can cause glitches. Make sure your:

Browser is up to date (Chrome, Firefox, Safari, Edge, etc.).

Operating system is running the latest version.

🚫 Disable Ad Blockers & Extensions

Certain browser extensions, especially ad blockers or privacy tools, may interfere with game loading or performance. Try:

Disabling extensions one by one to see which is causing the issue.

Whitelisting the gaming site in your ad blocker settings.

Still Need Help?

No worries! Our support team is available to assist you. Reach out via live chat or email support@sbx.com for quick assistance. 🎯

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Updated on: 09/05/2025